How much product should I use?

Product use differs by individual. So, use as much product as needed to feel moisturized.

Can I use Jergens products on my face?

We would recommend using Jergens All-Purpose Face Cream. Our Body Creams and Lotion have not been specifically tested for face usage. If you choose to apply to your face, please avoid eye contact.

Is it safe to use for psoriasis/eczma?

Our products are thoroughly tested for ensuring safety of usage. However if you have a skin condition, please consult your physician or healthcare provider before using.

What is the difference between the Lotions and Creams?

Lotions are generally lighter than Creams, which are richer in texture and can feel more moisturising.

Can Jergens products be used by both men and women?


Can I use Jergens products on my children?

Yes, Jergens products have been dermatologically tested and are gentle enough for use on your children.

Have Jergens products been tested on animals?

No, KAO does not perform animal testing with any of our products, including our Jergens products.

Are nuts or gluten present in any Jergens products?

Like all products containing a protein or a fragrance, low trace amounts of nut, gluten or salicytes may be present. We recommend that any individual with a known allergy to a specific ingredient not use the product containing the individual's allergen.

Is Jergens packaging recyclable?

Yes, packaging is recyclable where facilities exist.

What is the shelf life for Jergens products?

Jergens products have been formulated to be stable for at least 3 years.

Where can I buy Jergens?

Jergens can be purchased in a range of stores across the region. Click through to our 'where to buy' page for further information.

How much do Jergens products cost?

Jergens products are sold in a range of stores across the region. The retailers set their own prices so please check in store or on retailer websites.

Overnight Repair

Why should I apply a moisturiser at night?

Sometimes, some vitamins and other cosmetic ingredients are susceptible to UV rays in sunlight. Applying a moisturiser at night means these ingredients are in the most stable environment to nourish the skin while you sleep.

How does Jergens Overnight Repair work?

Jergens Overnight Repair contains a blend of natural antioxidants, along with vitamins and ceramides which help to nourish the skin and replenish skin lipids.

What are lipids?

Over Night Repair contains a synthetic ceramide which mimics natural skin lipids. Natural skin lipids within the skin fill the spaces between cells, helping to retain moisture. These natural skin lipids decrease with age.

Age Defying

Can I use this with other anti-age products?


How long before I see results?

Immediately skin is moisturised and feels softer and smoother. With continued use, it triples skin's moisture content to enhance its healthy look and help slow the visible effects of time.

How does Jergens for Age Defying work?

Combining an antioxidant blend of Vitamins A,C and E with essential hydrators, this moisturiser helps restore and rejuvenate skin that is beginning to show the signs of aging. Antioxidants work to block free radical damage which if left untreated will progress with age leaving skin looking older. This moisturiser also has high hydration levels which infuses aged skin for a visibly renewed youthfulness.

Will this make me look younger?

With daily use, this product will help to diminish the signs of natural aging such as fine lines and roughness.

Will this help wrinkles go away?


Can I use this to prevent wrinkles?


Daily Moisture

How does Daily Moisture work?

Jergens Daily Moisture consists of a blend of silk proteins and fruit extracts. It helps retain moisture and provide noticeably smoother skin.

What is the pH of Jergens Daily Moisture?

Jergens Daily Moisture's pH is between 6 and 7.

Soothing Aloe Soothing

Can I use this Soothing Aloe on sunburn?

The soothing nature of Jergens Soothing Aloe Moisturiser will instantly alleviate skin dryness induced by the wind, cold or sun. For serious sunburns with extreme skin peeling and open lesions please consult the professional advice of your healthcare provider before using any product.

Skin Smoothing

What ingredients make Skin Smoothing Gentle Exfoliating Moisturiser work so well?

Skin Smoothing Gentle Exfoliating Moisturiser has a unique formula which contains alpha hydroxy acids, derived from lemon, pineapple and grapefruit juice. It promotes cellular turnover and exfoliates dry skin for a look that is polished and beautiful.

Can I use Skin Smoothing Gentle Exfoliating Moisturiser on my face?

Yes, it is gentle enough to use on your face.

Skin Firming

How does Skin Firming preparation work?

The formula combines essential moisturisers with botanical extracts and firming/tightening polymers. All of these ingredients work together over time to smooth the skin's surface, leaving it looking and feeling firmer.

Fair & Soft

Can I use this under another body moisturiser?

Yes, it is possible to use Fair & Soft under another body moisturiser, however Fair & Soft provides all the moisturising benefits required.

Hydrating Coconut Cream

What are the key ingredients?

Coconut Milk is a natural skin conditioiner known to help hydrate and soften the skin. Vitamins B5 and E provide skin conditioning properties. The Hydrating Coconut Cream also contains ceramide functioning ingredients to comfort dry skin and improve skin's overall condition.

What is the pH of Jergens Hydrating Coconut Cream?

The pH is between 4 and 6. This is similar to the pH of the skin's surface, which is typically between 4 and 5.5, and is therefore, skin friendly to help prevent dry skin.

Shea Butter

I am allergic to nuts, can I use this product?

It is important to remember that all nuts are not the same and each contains a different array of ingredients that may differ from one another. It is advisable to contact your health care provider to confirm these types of nuts are acceptable for your use if you have nut or seed allergies.


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